Q: Why should I choose The Business Link rather than my local bank?
A: There are a number of reasons:
1. Most banks are not direct processors and the local branches are not very knowledgeable on merchant services. We don’t make loans, we don’t have safety deposit boxes, and we don’t open CDs or money market accounts. Merchant services is our only business, we are the experts. We have all the products and services to help you to process transactions your way.
2. We will be the most competitive in pricing. We have the expertise in setting up your account and training your staff to insure that you process in the most efficient and cost effective manner.
3. In addition to our 24 hour help desk, our office staff is available from 9:00 to 5:30 Monday through Friday to handle most of your questions or concerns without dealing with an endless automated phone system. If you would like to speak to your sales representative, they will normally return your call within an hour. Typically, your banker can only refer you to their 24 hour support number for help.
4. Since we are bank neutral, you can change your deposit bank at any time and never be concerned with changing your merchant account.